We are Close-to-the-Customer
CLAAS UK is responsible for the distribution and supply of all CLAAS machinery and parts in England, Scotland and Wales. It is important, therefore, to be very close to our customer. Our approach therefore, is a personal one with openness and trust shown to all our customers and dealers. In addition, we have one Harvest Centre in Bury St. Edmunds to provide "close-to-customer" service and parts support.
The CLAAS dealer network today covers the entire country with 80 outlets specialising in Tractors and Green Harvest machines, with certain key dealers also specialising in the full range of CLAAS equipment including self-propelled Harvesting machinery. All dealers are trained to consult closely on every new machine purchase, to ensure that we are offering the correct package to our customer including the lowest cost harvesting solution, matched to a MAXICARE service contract where necessary, with excellent parts support. You can find details of your local CLAAS dealer on our Dealer Locator page.
We welcome customers to our Visitor Centre at Saxham in Bury St. Edmunds at any time of the year to meet us and view our products. We look forward to meeting you here in the near future!
Statement on Transparency in Supply Chains
Introduced on 29th October 2015, The Modern Slavery Act requires businesses which supply goods or services in the UK, and have an annual turnover exceeding £36M, to disclose information regarding their policies and practices that are in place to eradicate slavery from their direct activities and their supply chain. Businesses that exceed this turnover threshold must produce a statement each financial year outlining such policies.
Treating Customers Fairly
Treating customers fairly is a core principle at CLAAS UK Ltd. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle please contact us.
Terms of Business
A copy of our Terms of Business is available on request from our Company Secretary.
Financial Conduct Authority
CLAAS UK Ltd are authorised and regulated by the Financial Conduct Authority (FRN 664436)
Registered Office: Saxham, Bury St.Edmunds, Suffolk, England.
Registered in England, Number 467407