Academy

The CLAAS Academy is never a static entity. By aiming to lead the field and striving to offer the most effective solutions, there is a constant need for ongoing development. This means that we usually aim to offer mixed course content, based on practical activities and tempered by essential classroom-based requirements in order to fully understand the capabilities of the machinery.

Customers have the opportunity to attend our seasonal Operator training days (LEXION; April – July, JAGUAR; February – April, QUADRANT; April) where our instructors will seek to raise everyone’s understanding and confidence, such that performance can subsequently be as close as possible to optimal. Dealer staff have access to a nine-month training programme (October – June), which covers the options for professional development within their Parts, Sales, Workshop and Administrative departments.

Incorporated within the dealers’ attendance programme are opportunities for staff to attain in-house qualifications and status. Examples of these qualifications are the Master Mechanic (MM) and Master Technician (MT) awards, which recognise workshop staff who have successfully achieved specific criteria. In the case of the MM, this relates to the completion of continuous product training and in the case of the MT includes a full day of rigorous assessment, which seeks to identify those

who are able to demonstrate advanced diagnostic skills and understanding.

In short, The CLAAS Academy aims to ensure that everyone associated with CLAAS equipment has access to the necessary training and development opportunities to realise the full potential that these machines are capable of achieving. In order to do this successfully The Academy relies very heavily on feedback from those attending ourcourses to ensure that we tailor our programmes to achieve maximum effect.

The success of CLAAS today is not taken for granted, but is constantly reviewed with an eye for tomorrow in order to ensure that everyone continues to receive market-leading solutions. The CLAAS Academy strives to be one of the foremost exponents of this ethos. Everyone is welcome to become involved in this process and to contribute to your future development.

John Palmer

Training Manager